How do I get a replacement screw for my collar?

We provide replacement screws for a nominal fee - just order the replacement locking set. We also offer reduced shipping if ordering just the replacement set.

Other Common Questions

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Eternity | Online Retailer and Manufacturer of Designer Locking Eternity Collars, Jewelry and Accessories
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We stand behind our products and fully warrant against defects in materials and workmanship with a lifetime guarantee. What else should you expect from a brand called Eternity? Learn More

If you’re not 100% satisfied, we will gladly accept your return for any reason up to 90 days from the date of purchase for a store credit or a full refund. We never charge any re-stocking fees or penalties for returns. Learn More