Contact Us

We want to make your shopping experience with Eternity simple and enjoyable.

Please feel free to contact us using the form below for more information about our products, services and to check on the status of an order. We will make every effort to respond as quickly as possible.

Email is the preferred way to reach us, although you can also call us during regular office hours at 888-291-2630. Our regular office hours are from 9am to 4pm Monday through Friday (PST), although we do routinely respond to customer email inquires outside of our regular hours.

Before submitting this form, please see our Common Questions and Customer Care pages to see if your question has already been answered.

Eternity | Online Retailer and Manufacturer of Designer Locking Eternity Collars, Jewelry and Accessories
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We stand behind our products and fully warrant against defects in materials and workmanship with a lifetime guarantee. What else should you expect from a brand called Eternity? Learn More

If you’re not 100% satisfied, we will gladly accept your return for any reason up to 90 days from the date of purchase for a store credit or a full refund. We never charge any re-stocking fees or penalties for returns. Learn More