Customer Reviews

Based on 3 reviews
Lovely collar, terrible lock

The collar itself looks nice, feels good, and seems high-quality. The engraving on the lock is very cute.

However, the lock itself is awful. The shackle is so short that it's cumbersome to thread it through the holes in the collar and back into the lock. Worse, once the lock *is* closed, it's trivially easy to pop the shackle out without using the key. That might be a mercy, though: the key itself is tiny and very easy to lose, and doesn't come with any kind of cord or other way to keep hold of it.

I've had this for only a month, and I'm already considering finding a new lock for it.

Hi Sam, Thank you for your feedback, we greatly appreciate it!
If you ever have any problems with your Eternity Collar, please reach out to our customer service team as we are always here to help with any issue that may occur.
If your heart lock is not staying latched as it should, there could be something wrong with the lock that can be addressed. Since all of our leather items are hand crafted, the loop ends on your specific collar may be cut slightly thicker causing the heart lock to be extra snug when closing.
Please feel free to reach out to our customer support team and we will be happy to address any and all of your concerns.

Stella R.
I love my collar!

Both the leather & the lock are high quality! It’s super cute & sexy. I got my anniversary engraved on the backside of the lock & it’s small but worth getting it done, it adds a nice personal touch. 10/10 will buy another in the future!

Amazing products

I loved my collar I say that because my ex ripped it off my neck and now I am looking to get a new one once the heart locks are restocked. The feel and how light weight it was made it just feel natural to wear. This is the place I will be coming for all my stuff. It's also affordable and great quality and craftsmanship. Keep up the good work everyone. ❤️