Customer Reviews

Based on 8 reviews
100%
(8)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
M
Mz A.
Beautiful piece that we love all over again

After 5 1/2 years of every day wear, our original heart pendant lock gave up. I reached out to customer service and they responded immediately. I sent back the worn out piece of jewelry with a prepaid label. Less than a week later, I received my replacement, polished and beautiful, and ready for my partner to wear again. The lifetime warranty is no joke on these gorgeous collars.

Y
Yelena
Beautiful

Wonderful product. My girlfriend loved it. Very intimate and sweet. Thank you!!

D
David J.

Chain Necklace with Heart Lock

N
Nathan D.
Second to none customer service!

Perfect collar, exactly what we were looking for. A few years of constant wear and tear, and never removing it from her since the day it was locked, it broke. It broke on a Saturday. No business hours until Monday, but I sent a message anyway. Monday morning, I get a message from them about the collar and confirming the order I had made when I got it, mailing address, etc. It was shipped Monday, and came to a small town in Saskatchewan by Friday morning. Faster than things I have paid extra for express shipping! The replacement is perfect, down the the engraving. Couldn't be happier with their faith in the product, and their willingness to fix anything wrong with it.

S
Shane D.

Chain Necklace with Heart Lock